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GlobalPay International Financial Technology

How GlobalPay Reduced Cloud Log Retention Costs by 68%

GlobalPay processes over 450 million transactions daily. By implementing Altide - XDR to filter noise and normalize transaction audit trails, they cut SIEM storage fees by 68% while accelerating regulatory audit response times from days to minutes.

68%
Cost Reduction
14M+
Events Ingested / Sec
12x
Query Acceleration
THE CHALLENGE

Where they started

GlobalPay's cloud telemetry bill was scaling faster than payment transaction revenue. Regulatory compliance required retaining all audit records, but storing uncompressed debug logs in high-cost indexing engines was becoming unsustainable.

THE ALTIDE SOLUTION

What Altide changed

GlobalPay deployed Altide - XDR across their Kubernetes clusters. The pipeline sanitizes PII in flight, drops repetitive heartbeat noise, routes high-signal events to their primary SIEM, and archives compressed Parquet logs to low-cost object storage with searchable zero-copy indexing.

KEY OUTCOMES

Verified Production Impact

  • ✓ Reduced annual SIEM licensing and cloud ingestion expenses by $2.4M.
  • ✓ Achieved 100% compliance with SOC 2 Type II audit requirements.
  • ✓ Decreased median incident triage time from 42 minutes to under 4 minutes.

"Altide gave us back control over our telemetry economics without compromising an inch on security or compliance. It paid for itself in the first 45 days."

David Sterling — Chief Technology Officer, GlobalPay

The Scale of Modern Payment Observability

When handling hundreds of millions of payments every 24 hours, even minor logging inefficiencies compound rapidly into massive infrastructure costs.

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